Exchange and return policy:
Thank you for choosing Arabella Bahrain store to request a service or other, and we are pleased to serve you…
The sale in the store, your purchase and use of the products available on this site are subject to the Terms and Conditions of Use and Service.
Upon purchase, you agree to receive emails or other notices regarding the order.
The store may choose to accept, not accept, or cancel your order in some cases, for example, if the product you want to buy is not available, or if the product is priced incorrectly, or if the order is found to be fraudulent, the site will return what you paid. For orders that have not been accepted or that have been cancelled.
The site reserves the right to make any amendments or changes to its site and to the policies and agreements associated with it, including the privacy policy, as well as the terms and conditions of service document, and the terms of exchange and return.
In the event of a manufacturing defect or an order received by mistake, and this rarely happens, please contact us to inform us and take the necessary measures to correct it and deliver your correct order.
Perfume exchange and return policy:
Perfumes may be returned unless the transparent plastic packaging has been opened for public health and safety reasons.
General conditions for return:
In the event of the order is canceled before the order is shipped, the full amount will be returned to the customer, with the customer bearing the commission amount if the payment is by credit cards, an external transfer, or any transfer that receives a commission during the completion of the purchase process.
The order return period is 3 days, starting upon receipt of the product from SMSA Shipping Company.
If the product is returned with a non-SMSA company, it will not be accepted.
If the order is damaged, it will be borne by the sending customer.
The amount will be returned two weeks after receiving the order, which may be more in some cases.
When the order is returned, the amount of the commission is deducted from the customer if the payment is by credit cards, an external transfer, or any transfer that receives a commission during the purchase.
The customer is charged with paying the price of shipping back and forth, even if the shipping is free. The value that will be deducted upon return is 2 dinars inside and outside the Kingdom (shipping fees + tax).